Cookie Policy
This Cookie Policy applies to any websites, branded pages on third party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third party platforms ("sites") which are operated by or on behalf of IPer.

By using these sites, the user is indirectly or directly consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, the user should change settings in the browser accordingly or not use these sites. If the user disables the cookies that we use, this may impact the user’s experience while on these sites.

This document summarises the different types of cookie we use on these sites, together with their respective purpose and duration i.e. how long each cookie will remain on a device.

What are Cookies?
Cookies are files or pieces of information that may be stored on a device such as a computer, smartphone, tablet or other internet enabled device, as a result of visiting a website. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie i.e. how long it will remain on a device, and a value, which is usually a randomly generated unique number.

What are Cookies used for?
We use cookies to make our sites easier to use and to better tailor our sites and our products and services to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our sites and to help us improve their structure and content. We cannot identify you personally from this information.

What type of Cookies do we use?
Two types of cookies may be used on our sites – "cookies" and "persistent cookies". Session cookies are temporary cookies that remain on a device until the user leaves the site. A persistent cookie remains on a device for much longer or until it is manually deleted, how long the cookie remains on a device will depend on the duration or "lifetime" of the specific cookie and the settings of the application/browser used to display the site.

Cookies used on our site:

Necessary Cookies
What do they do?
These cookies are essential to make our websites work correctly, they enable the user to move around our websites and use our features. Examples include remembering previous actions e.g. entered text, when navigating back to a page in the same session.
Do these cookies collect my personal data / identify me?
These cookies don't identify an individual. If a user does not accept these cookies, it may affect the performance of the website, or parts of it.

Functionality Cookies
What do they do?
These cookies allow our websites to remember the choices a user makes such as their username, language or the region they are in. This is to provide a more personalised online experience for the user. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chat rooms and forums.
Do these cookies collect my personal data / identify me?
The information these cookies collect may include personally identifiable information that has been disclosed, such as the username or profile picture. We shall always be transparent with the user about what information we collect, what we do with it and with whom we share it with. If the user does not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.

Do we use third party Cookies?
We use several suppliers that may also set cookies on a device on our behalf when a user visits these sites to allow them to deliver the services they are providing.

When a user visits these sites, they may receive cookies from third party websites or domains. We endeavour to identify these cookies before they are used so that the user can decide whether they wish to accept them. More information about these cookies may be available on the relevant third party's website.

How can I control or delete Cookies?
Most internet browsers are initially set up to automatically accept cookies. The user can change these settings to block cookies or to alert them when cookies are being sent to the device. There are several ways to manage cookies and to make it easier, our websites allows the user to see the cookies we have stored on their device, including its contents with the ability to remove from the device. For other ways to manage cookies please refer to the browser instructions or help screen to learn more about how to adjust or modify those settings.

If the user disables or remove the cookies that we use, this may impact their experience while on our sites, for example they may not be able to visit certain areas of our site or they may not receive personalised information when they visit.

If the user uses different devices (e.g. a computer, smartphone, tablet, smart television etc.) or web browsers (e.g. Firefox, Google Chrome, Microsoft Internet Explorer, Microsoft Edge etc.) to view and access our sites then they will need to ensure that each browser on each device is adjusted to suit their cookie preferences.

You can visit http://www.allaboutcookies.org/manage-cookies/ for more information.

More detailed information:

Session / temporary
These cookies are deleted from the device after the user leaves the website.
Permanent / persistent
These cookies are not deleted from the device after the user leaves the website. They remain on the device for a longer period or until they are deleted manually.
Functionality Cookies
type
Social Media/Sharing
purpose
Allows the user to share comments, ratings, pages and bookmarks and helps to provide access to social networks and social online tools more easily. The lifetime of these cookies is per the third party’s cookie policy.
lifetime
Third party.
details
We use the following:
  1. Facebook Connect
  2. Facebook Social Plugins

name
ackCookies
purpose
Allows the hiding of the EU Cookie Law warning. Stores the Date and Time of Acknowledgement.
expires
We store this cookie for 60 days from the last visit.
data
Cookie not present.

UK Links for Cookies and the Law

Legal Information
IPer, an abbreviation of Internet Protocol Event Reporting.

All telephone calls to and from us are recorded.

Calls to us are rejected automatically if:
  • the caller withholds their number by using the United Kingdom prefix 141;
  • where the number is withheld by default or by the operator;
  • where the number cannot be determined, also known as unavailable;
If your number is withheld by default in the United Kingdom, then you may be able to use the prefix 1470 to present the number you are calling from.